Product Manager

Primary Responsibilities :
– Define and document detailed requirements (product requirements documents, user
stories, PBIs or similar) in support of development efforts
–  Develop and sustain deep understanding of how our applications are used and
consumed by customers (mostly sellers), including future enhancement requests and
strategic differentiators of our services vs competitors
–  Approve and oversee product releases, create release notes, user/developer
documentation, and notify and train support teams
–  Communicate regularly with product stakeholders to ensure their needs are met and
requirements/goals are achieved
–  Evaluate the expected ROI of specific feature sets or new products and compare to
actual results if implemented
–  As subject matter expert (SME), manage day-to-day operations of product(s), coordinate
product maintenance/support efforts, and evaluate reported bugs for escalation and
triage, including management of the database team’s helpdesk queue, triaging incoming
requests, and interacting with stakeholders to ensure timely resolution
–  Manage various products, including external-facing emails, inventory management, and
third-party integrations and internal tooling
–  Data analytics, financial analysis, and business modeling
–  Business case development and justification to organizational leadership
–  Collaboration with team members across various product teams within engineering,
including developers, quality assurance, and project management
–  Ownership of the quality and user adoption of product releases
–  Develop and maintain a product roadmap
–  Must be able to participate in production code pushes that occur outside of normal
working hours and be available in emergency situations if production issues arise.
–  While no official on call schedule is required of the position, there may be times post-
production launch of a product that there will be short on call periods for production
reported issues and product questions.

Required Skills:
–  Solid grasp of developing applications including some combination of web applications,
mobile applications, desktop applications and services or APIs
–  The ability to manage the trade-offs between delivering products on time and on budget,
while balancing the demands of user needs and project constraints
–  Strong communication skills (verbal & written)
–  Excellent organization, planning, and prioritization skills
–  Excellent collaboration skills

–  Aptitude for analytical reasoning
–  Excellent cross-functional project management skills
–  Knowledge of Agile/Scrum Methodologies

Required Experience:
–  3+ years of experience in delivering software products
–  2+ years of experience working in a product management environment
–  Experience with Scrum or other agile development methodology, including prior experience
as a Product Owner

Preferred Experience:
–  Working in a fast-paced, market-driven organization
–  Working within an entrepreneurial environment
–  Leading and mentoring team members
–  Reviewing and contributing to patents
–  Managing vendors and/or negotiating contracts
–  Prior experience as a developer, tester or equivalent experience on a software engineering
team
–  SQL Server experience a plus
–  Experience with user centered design concepts

Education:
– Bachelors Degree required, preferably in Computer Engineering, Computer Science,
Management Information Sciences, Engineering, Business/Economics or related fields.
– MBA/ Masters degree preferred